The last mile issue

One rule that applies to almost every aspect of your life is the 80 – 20 rule. I am almost beginning to be a fan of its universal applicability. Take the issue of why most businesses fail even after doing a lot of things right – because they did not execute the final 20% of the solution ( that would take 80% of the effort ) with the same rigor. I like to call it the “Last Mile Issue”. Last month, I relocated to Gurgaon…

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