Pranav Bhasin

Last week, I was at the NASSCOM BPO summit and I couldn’t help but notice that quite a few of the sponsors were government agencies or information technology representatives of other countries:

a) Royal Government of Bhutan
b) UK Trade and Investment
c) Information and Technology Association of Jordan
d) Scottish Development International
e) IT Enabled Services Secretariat Ghana

Of these, the one that caught my eye was Jordan, primarily because this was the first time I was seeing a middle east country projecting itself as an outsourcing destination. Apparently, the Middle East and North Africa ( MENA ) region has been slower than others in capitalizing on the growing wave of outsourcing, but is fast catching up now.

Rejo Sam, whose company Global Equations is helping Jordan build business relations in India mentions that outsourcing business in Jordan is expected to reach about $250 million in the next 3 years under a new programme “Turn to Jordan… your Smart Shore Destination”, a joint public-private sector venture that seeks to attract investments to the sector in the Kingdom and promote privileges and factors that encourage opening business in the outsourcing sector in the Kingdom.

Later in the evening, I happened to meet Kofi Worlanyo from Ghana, and as I joked about having an equivalent of NASSCOM in Ghana, I was really in for a surprise when he handed me his card. His card said:

Kofi Worlanyo
CEO
GASSCOM ( Ghana Association of Software and IT Service Companies )

What more can I say after that, but it does look like the MENA countries are now beginning to position themselves very strongly as an outsourcing destination and the existing players in the market will have no other option but to move up the value chain and find newer niches for themselves.

And the world continues to get flatter, with each passing day!

A picture is worth a thousand words and this one says it all

Chetan Bhagat was a valedictory speaker at the NASSCOM BPO Summit and we had the opportunity to have a few words with him after he finished his insightful and inspirational talk.

And in case you did not notice, what he is holding in his hand is the live photo gift that we created for him during the summit. We hope he likes it and it finds a permanent spot on his table, among all his other trophies.

This week, I was invited by VC Circle to be a part of the panel discussion on “Bengaluru’s Ver 2.0 Technology Story” in the VC Circle BengaluruInvestment Forum.

The discussion was themed around how the technology story of companies in Bangalore is in a next generation transition and was ably chaired by Jessie Paul. Other eminent members in the panel were Sanjay Nayak of Tejas Networks, Sean Blagsvedt of Babajob, Manohar Atreya of o3 Capital and Sunil Maheshwari of Mango Technologies.

The discussion started with Jessie doing a recap on the formation of software services industry in India as a result of globalization and posing a few questions to the panelists.

Sanjay, who has raised 5 rounds of private financing till now added that companies in the west are more focussed on marketing and adoption of products whereas companies in India are more focussed on building great technology. He emphasized that technology does not build great companies, great marketing does. He also stressed the need of participation by the government to help take the sector to the next level and push India into the reckoning as the hub for software products.

Sean emphasized on the fact that while the services industry was timely and was responsible for creation of a lot of jobs in the market, it has not done anything for the masses. Until we setup an infrastructure where it is easier for entrepreneurs to come in and create companies out of India, we cannot move to the next level. He also stressed that the current venture funding setup seems to work in the west but may not be suitable for India where a lot of companies can benefit from a small amount of capital vs a few companies benefiting from a large amount of capital.

Sunil added that companies that do not wait for the next game changing opportunity to become obvious and drive change will be the ones that will be successful. He cited the example of iPhone which was conceptualized by Apple with zero experience in mobile device area – the product has been extensively copied by competitors but no one has been able to dislodge Apple from the slot it has occupied.

Manohar gave his perspective on the venture business where he said that venture funds are in the game to make money and hence they remain extremely choosy about their investments. He also pointed to the fact that venture industry in US started in early 70s whereas the one in India started in 90s – as a result, the industry is still in its learning phase and will take some time to mature. He advised entrepreneurs to be patient, persistent and remain passionate about the idea and be prepared to slog it out for a year and a half to receive capital for their venture.

For my part, I added that to build a successful business, you need to have a combination of Market + Idea + Capital. With the mobile phone market exploding in the past few years, this creates a lot of users and plenty of opportunity for new business to use it as a channel to enable their services. In 2000, a similar proliferation of web services led to the dot com bubble, but the market seems to have learnt from it and the investment in mobile companies, though growing at an encouraging pace is not yet showing the signs of a bubble.

The salient points from the discussion were summarized by Jessie and followed up with questions from the audience. Overall, it was great connecting with the fellow panelists and I had a good time in the panel and overall at the VC Circle conference.

Guy Kawasaki is in Bangalore and yesterday I had the opportunity to meet him in the tweetup at Nasscom Product Conclave.  He is a very friendly person and went into great detail on the strategy he uses to market AllTop over twitter.

Now, I have great respect for him as a person and as a thought leader, but there are some things that I did not like about his talk.

But before that, here are the things that I liked:

a) Insight on into how automating your tweets can save you a lot of time and effort.
b) Stats on how tweeting the same post at different times of the day can almost double your hits.
c) Emphasis on the basic twitter principle – provide value to your followers.

Things that I would have loved to hear in the talk:

a) How to build a complete marketing strategy around twitter and other social media tools?
b) How to measure the return on investment – even though twitter is free, you spend time on it and that costs money?
c) How does twitter compare with other online marketing media in terms of value for your investment?
d) How long does it take for your twitter activity to start bearing fruit?

Things that I did not like about his talk:

a) Too much self-promotion – alltop and tweetmeme appeared over hundred times in the talk.
b) The proposed strategy of using alltop content to generate tweets seems like self-fulfilling prophecy. Makes me think if the real purpose of the talk was to talk about twitter or to make everyone in the room build alltop pages.
c) His strategy would work for twitter users like him that have a very high following ( because they are a celeb, role model etc ) but what about tweeters who have not acquired that status yet?
d) His strategy is synonymous to twitter spam – I believe that sooner or later, filtering systems will be built on twitter to filter out spam and that will be the end of this strategy.

What is your opinion of the talk? Do you agree with my assessment here – do let me know! BTW, here are some shots that I took during the tweetup:

Find all the Guy Kawasaki NASSCOM photos here!